PRIVACY POLICY

1. Purpose and scope of information collection.

The main data collected on the website www.zhenxindustry.com includes customer names, emails and phone numbers. This is the information that www.zhenxindustry.com requires users to provide when registering to use our services. It is also the information that www.zhenxindustry.com contacts and confirms when customers register to use our services. www.zhenxindustry.com to ensure the interests of customers.

During payment transactions on the www.zhenxindustry.com website, we only retain detailed information about the user's paid orders, and information about the user's bank account number will not be saved.

Customers will be solely responsible for the security and storage of all service usage activities under their registered name, password and email address. In addition, the customer is responsible for promptly notifying the website administrator of www.zhenxindustry.com of any unauthorized use, abuse, security breach, retention of website registration name and password. third party for appropriate resolution.



2. Scope of information use.

Hainan zhenxi Industrial Co., Ltd. uses information provided by customers:

Provide customers with a package of services.

Deliver invoices and contracts to the address provided by the customer.

Send marketing emails and promotions about the services we provide.

Send notifications to customers about exchange activities on the website www.zhenxindustry.com.

Prevent activity that compromises a user's user account or impersonates a customer.

To contact and deal with users in special circumstances.

Please do not use users' personal information for other than transaction-related confirmation and contact purposes, please visit www.zhenxindustry.com

At the request of judicial authorities, including prosecutorial authorities, courts, investigative police agencies investigating suspected fraud, harassment or other violations of any law, regulation or website terms or policies.

We will only use your Personally Identifiable Information as described below, unless you explicitly consent to another type of use, either at the time the Personally Identifiable Information is collected from you or through some other form of consent from you:

1. We will use personally identifiable information to fulfill any order you place.

2. We will use personally identifiable information to provide you with the specific services you have requested, such as contacting retailers.

3. We will use your personally identifiable information to answer questions you send us.

4. We will use your personally identifiable information to send you emails from time to time, such as newsletters and notifications about our promotions.

5. We may disclose personally identifiable information as required by law or legal process.

6. We may disclose personally identifiable information to investigate suspected fraud, harassment, or other violations of any law, regulation, or Site terms or policies.




3. Information storage time:

The user's personal data will be stored for 1 year, either upon cancellation request or by the user logging in and executing the cancellation.

If the User wishes to delete all information about the Account, please contact us at the address in Clause 4.



4. Address of the unit that collects and manages personal information:

Hainan zhenxi Industrial Co., Ltd.

Address: Room 707, 7th Floor, Building 15, Phase 2, Timestian Street, Longhu Haikou, No. 15 Nanhai Avenue, Longhua District, Haikou City, Hainan Province, China

Tel: +86133 1066 8557
Email: donna.chang@zhenxindustry.com

If the user believes that we have provided their information to a third party without the user's consent, the user has the right to complain to us. Taking into account that the evidence provided by the user is well-founded, Zhenxi Industrial is obliged to resolve the issue with the customer. Information security related issues.



5.Means and tools for users to access and correct their personal data:

Members have the right to self-check, update, correct or cancel their personal information by logging into their account and correcting the personal information or asking us to do so.

Members are responsible for regularly updating data regarding personal information to ensure accuracy and timeliness.

Members have the right to submit a complaint to us regarding the disclosure of personal information to third parties. When we receive this feedback, we will confirm the information, answer the questions responsible, and instruct members to restore and keep the information confidential.

Email: donna.chang@zhenxindustry.com



6. Commitment to keeping customer personal information confidential

According to the personal information protection policy of www.zhenxindustry.com, www.zhenxindustry.com absolutely guarantees the personal information of customers on www.zhenxindustry.com. Unless otherwise required by law, each customer's information is collected and used only with the customer's consent.

Customer's personal information shall not be used, transferred, provided or disclosed to any third party without the customer's consent.

When we use invoice and contract freight services for our customers, we provide certain information to the freight service provider, such as name, address, and phone number.

If the information server is attacked by hackers, resulting in the loss of users' personal data, www.zhenxindustry.com will be responsible for notifying the investigation agency of the incident and handling it in a timely manner. At the same time, we will also notify customers.

Keep all information of customers’ online transactions absolutely confidential, including invoice information, accounting and digital documents on www.zhenxindustry.com

www.zhenxindustry.com requires customers to provide complete relevant personal information when using www.zhenxindustry.com services, such as full name, contact address, email, ID number, phone number, etc., and is responsible for the legality of the above information. If the management of www.zhenxindustry.com takes into account all personal information provided by this customer during registration, it is not responsible for and will not resolve all complaints related to the interests of this customer.

If you have any questions, concerns or comments about our privacy policy, please contact us via the Contact Us form.

We reserve the right to make changes to this policy. All changes will be reflected on this website.

Contact number: +86133 1066 8557

Email: donna.chang@zhenxindustry.com

Best regards.

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